Canvasio3D Light 2017-08-22T09:11:15+00:00

Canvasio3D Light
The free way to show 3D-Models in WordPress

Canvasio3D Light | Free Version: 1.2.8

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canvasio3d-light | Youtube overview and tutorial

7 Steps to your 3D-Model on your WordPress Website

    | 1 |Install and activate the plugin: “Canvasio3D Light” in WordPress
    | 2 |Upload all data of your 3D-Model in WordPress with the Media Manager e.g.: model.mtl | model.obj | model.jpg
    | 3 |Create a new empty page in WordPress for a test
    | 4 |When editing the new page, click at the top of the toolbar on the 3D Icon
    | 5 |After inserting the shortcode, mark the points with the mouse: objPath="..." and click the “Add File” button
    | 6 |Select a model in the Media Manager and enter the scale of the model in the shortcode, e.g.: „8“ like: objScale="8"
    | 7 |Refresh the page and view the result | The scaling may still adapt – done 🙂

 

Canvasio3D Light | Shortcode

3D-Models will be inserted through a shortcode entry in a page. Every shortcode „text block“ begins here with: [canvasio3D and has at the end: ] [/canvasio3D]. In between are the respective commands for the illustrated 3D-Model, such the colour: objColor="#FF0080" or the scaling of the Model: objScale="0.5" (Usually on the left is the command and after = comes in quotation marks the value for this command. Every command="value" must be separated by a space).

canvasio3d-light | free for wordpress
 
width=" " ( Width of the 3D-Window – Number – max.: 940 )
height=" " ( Height of the 3D-Window – Number – max.: 940 )
text=" " ( Info text in the 3D-Window )
textCol=" " ( Text color in Hex-Color value e.g.: #FF9900 )
border=" " ( Frame thickness e.g.: 3 – Number )
borderCol=" " ( Frame color in Hex-Color value e.g.: #dddddd )
backCol=" " ( Background color of 3D-Window in Hex-Color value e.g.: #FFFFFF )
dropShadow=" " ( Shadow frame of the 3D-Window e.g.: 4 – Number )
loadingText=" " ( Alternative text instead of “Loading …” )
Help=" " ( On / Off | Display error messages )
objPath=" " ( URL for the 3D-Model – File formats: .stl / Three- .js / .obj & .mtl / .dae )
objScale=" " ( Size of the 3D-Model e.g.: 0.05 – Number)
objCol=" " ( Color of the 3D-Model in Hex-Color value e.g.: #FFFFFF )
texturPath=" " ( URL for a separate texture | Not possible In the .stl format)
shine=" " ( Sheen in Hex-Color value e.g.: #FFFFFF )
ambient=" " ( Brightness of the Model in Hex-Color value e.g.: #FFFFFF )
lightSet=" " ( Various lightings: 1 to 8 – Number )
mouse=" " ( On | Mouse click & Mouse wheel functions )
rollMode=" " ( Auto / MouseOver | Rotation of the 3D-Model | Automatic rotation without a mouse: “off” )
rollSpeedH=" " ( Automatic horizontal rotation speed: 0 to ca. 20 – Number )
rollSpeedV=" " ( Automatic vertikale rotation speed: 0 to ca. 20 – Number )
zoom=" " ( Camera zoom – Number )
objPath=" " ( box, ball, panel, octa, torus | Alternative 3D-Models “easy3D-Model” )
floor=" " ( On | Switch a floor on )
floorHeight=" " ( Floor height | defaul=42 – Number )
reflection=" " ( fire, marvel, points, ruge, silver, spot, stars, water, shine1, shine2, shine3 | Additional 3D-Model reflection )
refVal=" " ( 1 to 10 | Strength of the 3D-Model reflection )
objShadow=" " ( On | Turns object shadow )
lightRotate=" " ( On | Turns rotation of Light Sets )

151 Comments

  1. Cameron 8. November 2017 at 2:45 - Reply

    This simply will not work with any obj exported from Maya. The mtl file looks nothing like what you have posted for previous answers.

    • Canvasio3D Admin 8. November 2017 at 6:21 - Reply

      Hello Cameron,

      thank you for your comment.

      We recommend using Blender as an export tool. If you like, export your Model with Maya as .fbx or .dae and import it into Blender. If you see your model there correctly, export it with blender as .obj.

      Best Regards,
      Canvasio3D Support

  2. contact2 31. October 2017 at 12:07 - Reply

    Hello,
    I can not rotate the 3D model, here is the code incere:

    [canvasio3D width=”500″ height=”500″ border=”2″ borderCol=”#F6F6F6″ dropShadow=”2″ backCol=”#FFFFFF” mouse=”on” rollMode=”Auto” rollSpeedH=”20″ rollSpeedV=”200″ objPath=”https://www.planetech3d.com/wp-content/uploads/2017/10/sillene.obj” texturPath=”https://www.planetech3d.com/wp-content/uploads/2017/10/sillene01.jpg” objScale=”6″ lightSet=”” reflection=”off” refVal=”0″ objShadow=”off” floor=”off” floorHeight=”0″ lightRotate=”off” Help=”off”] [/canvasio3D]

    Thank you in advance for your help

    • contact2 31. October 2017 at 12:09 - Reply

      sorry the code is:

      [canvasio3D width=”500″ height=”500″ border=”2″ borderCol=”#F6F6F6″ dropShadow=”2″ backCol=”#FFFFFF” mouse=”on” rollMode=”Auto” rollSpeedH=”10″ rollSpeedV=”10″ objPath=”https://www.planetech3d.com/wp-content/uploads/2017/10/sillene.obj” texturPath=”https://www.planetech3d.com/wp-content/uploads/2017/10/sillene01.jpg” objScale=”6″ lightSet=”” reflection=”off” refVal=”0″ objShadow=”off” floor=”off” floorHeight=”0″ lightRotate=”off” Help=”off”] [/canvasio3D]

      • Canvasio3D Admin 31. October 2017 at 19:51 - Reply

        Hello Contact2

        thank you for your question.

        Try to set the function “mouse” to “off”, like this:
        mouse=”off”

        Best Regards,
        Canvasio3D Support

  3. jacky 26. October 2017 at 11:50 - Reply

    Hello, I loaded the model without the color I wanted.
    But I have uploaded the accompanying mtl file together with the same name.
    can you help me?
    The following is my short code and URL
    dropShadow = “0” backCol = “# FFFFFF” backImg = “10” mouse = “on” rollMode = “off” rollSpeedH [canvasio3D width = “57” height = “576” border = “1” borderCol = “# F6F6F6” = “0” rollSpeedV = “0” objPath = “http://szkj.songertec.com/obj%E5%B0%8F%E7%AE%B1%E5%AD%90.obj” objScale = “0.2” objColor = “# 20B2AA” lightSet = “7” reflection = “off” refVal = “5” objShadow = “off” floor = “off” floorHeight = “42” lightRotate = “off” Help = “off”] [/ canvasio3D]

    http://www.songertec.com/%E4%BA%A7%E5%93%81/

    • Canvasio3D Admin 26. October 2017 at 14:28 - Reply

      Hello Jacky,

      thank you for your question.

      We have test the url, where your .obj file is located and that is ok. But when we try to load the .mtl file too, get we an “file not found” error:
      http://szkj.songertec.com/obj%E5%B0%8F%E7%AE%B1%E5%AD%90.mtl

      Best Regards,
      Canvasio3D Support

      • jacky 27. October 2017 at 4:19 - Reply

        Thank you for your answer
        I have been in accordance with the requirements of the mtl file will be uploaded to the same name on my server, but it still does not load, is there any solution?
        Or you can add your WeChat or Facebook to understand the details of it?

        • Canvasio3D Admin 27. October 2017 at 8:49 - Reply

          Hello Jacky,

          we have tried to load the .mtl file again, but it come the same error. So, please try this:

          – rename the .mtl and .obj file to: model.obj and model.mtl
          – open the .mtl file with a text editor and see if you find an entry with map_Kd
          – after the map_Kd entry comes the name of the texture (color). For example: map_Kd test.jpg

          You can also send us your mode file to: support@canvasio3d.com

          Best Regards,
          Canvasio3D Support

          • jacky 20. November 2017 at 2:43

            OK,thank you so much.
            Canvasio3D is a good Plug-ins.

  4. Damian 21. August 2017 at 17:23 - Reply

    Hello, what are the differences between Pro and Free?

    • Canvasio3D Admin 22. August 2017 at 9:06 - Reply

      Hello Damian,

      thank you for your Question.

      Canvasio3D Pro has many features, that are not in the free Version: An administrator menu in the dashboard for configuring your 3D models with different possibilities and without short codes, a Model management and for example can you amongst other things configure Basic Models to connect with sub Models. If you like, try the Canvasio3D Pro demo.

      Best Regards,
      Canvasio3D Service

  5. Jak 21. August 2017 at 6:16 - Reply

    Hi… Is there a way to load the obj on demand?

    • Canvasio3D Admin 21. August 2017 at 7:56 - Reply

      Hello Jak,

      thank you for your question.

      With the original code / programming, can you only load a Model with the shord code command. But if you familier with jqery and php, can you initiate the Model loading per mouse click / button.

      Best Regards,
      Canvasio3D Support

  6. Chandre Naude 3. August 2017 at 12:44 - Reply

    Hi,
    I am experiencing a problem with this plugin where my model doesn’t load, it only shows a black screen. You can view it here http://thewaterfilterfactory.co.za/2017/08/03/3d-test/ Any advice on getting it to work?

    • Canvasio3D Admin 3. August 2017 at 16:13 - Reply

      Hello Chandre,
      thank you for your question.
      We have checked the test, but we can not find any error from outside. Maybe the error comes from the theme, wrong entrys in the short code, or some plugins, that runs on the website. If you like, send us the short code to: support@canvasio3d.com

      Best Regards,
      Canvasio3D Support

  7. Da Hai 9. May 2017 at 7:51 - Reply

    Having color problems with this model. All other STL models work OK. This one comes out dirty red with no shadows, shape or form. Almost like its just a projected shadow.

    Here’s the URL: http://bitman.org/dahai/leishen/raspberry-pi-zero-case-4a/

    • Da Hai 9. May 2017 at 8:20 - Reply

      Nevermind. Re-exported it with a different version of Sketchup and it works fine now

      • Da Hai 9. May 2017 at 8:25 - Reply

        Ok. Last update: Canvasio3D Lite does not handle Binary STL format properly. ASCII format is parsed and displayed correctly with the chosen colors, shadows and lighting. Binary format fails.

        • Canvasio3D Admin 9. May 2017 at 8:45 - Reply

          Hello Da Hai,

          thank you for the information.

          Best Regards,
          Canvasio3D Support

  8. Faka 6. May 2017 at 11:05 - Reply

    Hi there, I’m trying to get canvasio3d to work, but it only works at 1000×1000 resolution for some weird reason. If I make the window smaller than that, it won’t work, the plugin itself runs as I can see it in the chrome developer tool. But if the width and height is set below 1000 the canvas becomes 0 width and height. If I set the resolution to 1000×1000 the canvas is 904 w and h. I have checked out some youtube tutorials but all of em work straight out of the box, idk what is this weird problem, I can fix it using JS to manipulate the width and height but that is counter intuitive and not supposed to be needed. Any idea why it only works at this resolution? Btw, the model works fine as wine at 1000h/w, so it should work at other res too right?

    Here is my shortcode –

    [canvasio3D width=”1000″ height=”1000″ border=”1″ borderCol=”#F6F6F6″ dropShadow=”0″ backCol=”#000000″ mouse=”on” rollMode=”off” rollSpeedH=”0″ rollSpeedV=”0″ objPath=”Gaming Desk” objScale=”6″ objColor=”” lightSet=”7″ reflection=”off” refVal=”5″ objShadow=”off” floor=”off” floorHeight=”42″ lightRotate=”off” Help=”off”] [/canvasio3D]

    • Canvasio3D Admin 6. May 2017 at 11:23 - Reply

      Hello Faka,

      thank you for your question.

      It seems that this problem can comes from some html / css entries in the Theme, that runs in your Website. If so, can you test it, when you switch to a default WordPress Theme.

      Best Regards,
      Canvasio3D Support

  9. Hil 3. May 2017 at 16:16 - Reply

    Hello. I just activated Canvasio. I followed a video tutorial .It looks straight forward. I exported an obj and mtl. The .mtl file just shows the link to the jpg texture. I place the obj in objPath=”Dressing_TableDressing_Table” .I update and review. The page is white with not even a vanvas hint. Could you give me a hint of what I am doing wrong? I attached the obj as a single mesh in 3ds max with just a texture in order to try a straight forward exporting.

    I must point out that I am trying on a local host mamp.

    Thank you in advance for the help.

    Ns 10.0000
    Ni 1.5000
    d 1.0000
    Tr 0.0000
    Tf 1.0000 1.0000 1.0000
    illum 2
    Ka 0.5880 0.5880 0.5880
    Kd 0.5880 0.5880 0.5880
    Ks 0.0000 0.0000 0.0000
    Ke 0.0000 0.0000 0.0000
    map_Ka Wood.jpg
    map_Kd Wood.jpg

    • Canvasio3D Admin 3. May 2017 at 16:26 - Reply

      Hello Hilari,

      thank you for your question.

      For a better overview, please send us the short, that you have used, and your 3D-Model to: support@canvasio3d.com

      Best Regards,
      Canvasio3D Support

    • Hil 3. May 2017 at 20:26 - Reply

      Hi. Is there anyone in this forum with the same problem as me?
      Is anyone trying to upload visualize the obj from alocalhost, say MAMP?
      I would be more than glad to contact.
      If I do not insert the obj in the short in the page the canvas shows and also in the inspector. If I then insert the obj it totally dissapears.

      Anyone with the same problem?

  10. windsmasher 20. April 2017 at 15:20 - Reply

    Hi,
    I want to create social media website with possibility to upload STL files by users, in the same way like pictures by users on facebook. Is it possible?

    • Canvasio3D Admin 20. April 2017 at 15:39 - Reply

      Hello Windsmasher,

      thank you for your question.

      It is possible but in the Canvasio3D Light are no function for this, so you need additional programming for this.

      Best Regards,
      Canvasio3D Support

      • windsmasher 21. April 2017 at 7:41 - Reply

        In Canvasio3d Pro too? Sa what is the point of this plugin?

        • Canvasio3D Admin 21. April 2017 at 7:55 - Reply

          Hello Windsmasher,

          in Canvasio3D Light can you show 3D-Models that users can upload via the media manager in WordPress. But every 3D-Model that you would like to show on your side needs a short code entry in a page that you must inserter manual.

          Best Regards,
          Canvasio3D Support

          • windsmasher 21. April 2017 at 10:04

            Is it a lot of code to change this in way I want?

          • Canvasio3D Admin 24. April 2017 at 13:15

            Yes, it takes some work to do this.

            Best Regards,
            Canvasio3D Support

  11. theodore belogiannis 20. April 2017 at 0:25 - Reply

    I put the obj files even the stojan after export from blender and it comes white! What am I doing wrong?

    • Canvasio3D Admin 20. April 2017 at 9:26 - Reply

      Hello Theodore,

      thank you for your questen.

      A problem like your descript can come from a wrong Model exporting. By exporting generates a 3D-Program a .obj and .mtl file, in the .mtl are the entrys for texture (image) informations that can sometimes be wrong. So, to checked it out, open the .mtl file with a text editor like the free Download Notepad++ and look for entrys that begins with: map_Kd after this command must stand only the name of the texture like model_texture.jpg or complete: map_Kd model_texture.jpg

      Best Regards,
      Canvasio3D Support

  12. Junaid 17. April 2017 at 22:10 - Reply

    Hi There!

    We have contacted to the support of our hosting and here is the reply of support..

    ———————————————————————————————————————————————————————————————–

    Hello Tate,

    Thank you for contacting our Help Desk.

    I would ask you to contact the plugin authors again and ask them if any specific ports for incoming/outgoing connections should be opened and if so, specify the IPs/network ranges we should open them for.

    Once the get back to, please provide us with step by step instructions(open this page, click here, select that option etc.) on how to recreate the issue on our end.

    Also, please do not forget to provide us with the administrator login details of your application so we could check if this has resolved the issue.

    Should you need any further assistance, do not hesitate to contact us.

    Best Regards,
    Victoria V.
    Senior Technical Support

    ———————————————————————————————————————————————————————————————–

    So, If you could tell us what we need to enable from the server end that it will be really appreciated. our site is based on 3D Models so if this does not work then it will be good for us. kindly guide us further we are stuck here,

    Thanks

    • Canvasio3D Admin 18. April 2017 at 14:07 - Reply

      Hello Junaid,

      thank you for you comment.

      Please give your Server support the answer, that our plugin do not sendes or resived any informations outside the server, so we do not uses ports for this. Only WordPress itself send and resived data for plugin updates.

      Best Regards,
      Canvasio3D Support

  13. Junaid 14. April 2017 at 21:21 - Reply

    Hi There!

    I am facing another issue, my client has upgraded his server recently and after that canvasio3d plugin is not loading up .stl file it is showing me this error in console. here is the screenshot.

    http://imgur.com/a/iHEd7

    can you please take a quick look and guide me what can be the issue?
    Quick help will be really appreciated.

    Thanks

    • Canvasio3D Admin 14. April 2017 at 23:33 - Reply

      Hello Junaid,

      it seems that this error comes from a wrong configuration-, or a security problem on the server. Please contact your server administrator, for more help.

      Best Regards,
      Canvasio3D Support

  14. Junaid 2. April 2017 at 21:40 - Reply

    Hi There!

    Thanks for your previous help, Again i need your help in new issue, right now the products i have imported into our wordpress site have .zip files and i have seen the content after extracting it and zip has .stl files so is there any way we could load the .zip file. quick help will be really appeciated.

    Thanks

    • Canvasio3D Admin 2. April 2017 at 23:56 - Reply

      Hello Junaid,

      thank you for your question.

      Canvasio3D Light has no functions to load .zip files, but you can upload all data for a model with the WordPress Media manager, like a image.

      Best Regards,
      Canvasio3D Support

  15. Jonas 28. March 2017 at 23:01 - Reply

    I try to upload .fbx files, but it just say “loading…”

    The .fbx files works in Unity3d.

    I tried .mtl and .obj files too, but this plugin can not show them.

    How can you make this plugin work?

    Thank you
    Jonas

    • Canvasio3D Admin 29. March 2017 at 8:14 - Reply

      Hello Jonas,

      thank you for your question.

      Canvasio3D Light do not show the .fbx format, but .obj works on most WordPress websites. If you like, send us a link from your Website with a test page where Canvasio3D runns. To: support@canvasio3d.com

      Best Regards,
      Canvasio3D Support

  16. Bhaskar 27. March 2017 at 15:41 - Reply

    Hello

    I used this plugin and it looking good the only problem I am facing right now is I didn’t my object in colored .

    Here is the link of my test website.

    http://bhaskardhote.in/3d-example/

    https://www.screencast.com/t/aWpRIr52

    Thanks

    • Canvasio3D Admin 27. March 2017 at 16:15 - Reply

      Hello Bhaskar,

      thank you for your question.

      We have test your website and found that the entrys in the .mtl file are wrong.

      E.g.:
      map_Kd MMA RING/_Metal_Corrugated_Shiny_2.jpg

      must be:
      map_Kd Metal_Corrugated_Shiny_2.jpg

      You can edit the .mtl file with a normal text editor like notepad or the free Notepad++

      Info: the “map_Kd” command in the .mtl file means, that here should be load the named image.jpg file.

      Best Regards,
      Canvasio3D Support

      • bhaskardhote7 28. March 2017 at 9:46 - Reply

        Hello Thanks for responding back.

        I done the changes but it’s still not working for me. can you please help me out I have added .obj format. if you want I can send you the files to check.

        You can see I have all this object here.

        https://www.screencast.com/t/2pkwIgJMn

        Thanks
        Bhaskar

        • Canvasio3D Admin 28. March 2017 at 10:28 - Reply

          Hello Bhaskar,

          you can send us your Model for a test to: support@canvasio3d.com

          Best Regards,
          Canvasio3D Support

          • bhaskardhote7 28. March 2017 at 14:55

            Send please have a look

            Thanks

          • bhaskardhote7 30. March 2017 at 15:46

            Hello Again,

            I tried to create another model but its still not working can you help me in that ?

            Thanks

          • Canvasio3D Admin 31. March 2017 at 7:32

            Hello,

            Some 3D programmes exported the obj and .mtl files not correct, with which 3d program do you create the 3d models?

            Have you tried it to import your model in another program, e.g. in the free program like Blender Download?

            Best Regards,
            Canvasio3D Support

  17. Kay Siegmund 24. March 2017 at 10:30 - Reply

    Hi, is it possible to load 2 stl files the same time?

    • Canvasio3D Admin 24. March 2017 at 11:05 - Reply

      Hello Kay,

      thank you for your question.

      You can load a stl file at the same time, but maybe you can group your models with a free 3D-Program like Blender

      Best Regards,
      Canvasio3D Support

  18. Tom 13. March 2017 at 13:05 - Reply

    Hello,

    I’m trying to use your plugin but the 3D object is not shown.

    What is the problem?

    • Canvasio3D Admin 13. March 2017 at 13:17 - Reply

      Hello Tom,

      thank you for your question.

      We have check your website and your model is shown on the right side of the page:
      test image

      Best Regards,
      Canvasio3D Support

      • Tom 13. March 2017 at 13:23 - Reply

        Hello,
        Thanks for your reply.

        I checked it with explorer and its ok, but in chrome all I see is a black box.

        • Canvasio3D Admin 13. March 2017 at 13:37 - Reply

          Canvasio3D Light use WebGL to show 3D-Models in browsers, also without problems in google chrome. But sometimes is the WebGL function disabled in chrome. To enabled it, see here: https://www.youtube.com/watch?v=I693k5HEWFE

          Any other problem could be, that older graphic driver running on a device. To solve it, download and install the latest grafic driver for your device.

          Best Regards,
          Canvasio3D Support

          • Tom 16. March 2017 at 11:39

            In the pro version do you have the same problem? Or it’s not using WebGL?

          • Canvasio3D Admin 16. March 2017 at 19:36

            Hello Tom,

            thank you for your comment. Cnavasio3D Pro use WebGL too and it runns in the chrom browser.

            If you like can you test your device and browser:
            check your browser here

            Best Regards,
            Canvasio3D Support

  19. Cesar 6. March 2017 at 12:24 - Reply

    Hello Kyle,
    When I’m logged in my wordpress page, I see the model, and it works nice, but when I’m not logged, I just can see the background, and the model does not appear.
    What could be the problem??
    Thank you in advance

    • Canvasio3D Admin 6. March 2017 at 13:10 - Reply

      Hello Cesar,

      thank you for you question.

      This is difficult to say. Maybe it could be at the security settings in your wordpress configuration. so, a page not visible in public, or the Canvasio3D Plugin has no “rights” to run in a public page. By this, you can try to disable some plugins for a test.

      Best Regards,
      Canvasio3D Support

      • Cesar 6. March 2017 at 17:39 - Reply

        It is solved. I have added the model URL as a exclusion of wp-rockect cache plugin, and it started to work as it should be.
        Thank you for your answer.

  20. Junaid 4. March 2017 at 23:18 - Reply

    Hi There!

    https://www.assembl.xyz/shop/bugz/
    I am using this plugin and trying to load .stl file but it seems file is not loading up here is the product link where i want to load the .stl file, actually i am loading the .stl file by using this link and .stl file is hosted on AWS S3 server.

    https://s3-us-west-1.amazonaws.com/assembl.db.3d/uploads/thingiverse/things/models/bugz_-_zigzag.stl

    here is the link and you can see if you visit this link and it is accessible but it is not loading up. Can you please tell me what is the issue?

    • Canvasio3D Admin 5. March 2017 at 9:16 - Reply

      Hello Junaid,

      thank you for your question.

      When you will load a model from an other server, than you must there edit the .htaccess to access files like .stl.

      Here an example for the .htaccess on the other server:

      image

      Best Regards,
      Canvasio3D Support

      • Junaid 5. March 2017 at 18:55 - Reply

        Hi There!

        Thanks for your answer, i tried these codes one by one but nothing is working.

        1).

        Header set Access-Control-Allow-Origin “*”

        2).

        Header set Access-Control-Allow-Origin “*”

        Can you please guide me how this issue can be resolved?

        Thanks

        • Canvasio3D Admin 5. March 2017 at 19:02 - Reply

          Hello Junaid,

          sorry, but the code was not showing complete in the last answer. Please try the code that is shown now in the image:

          image

          Best Regards,
          Canvasio3D Support.

          • Junaid 5. March 2017 at 23:20

            Hi There!

            Sorry i though code will be submit fine but its was not, now i have created the screenshot of my .htaccess file how i implement it in two ways but problem is same, here is screenshot links in which you can see the code of my .htaccess file.

            https://www.screencast.com/t/TzzTWBZd
            https://www.screencast.com/t/MhaD7Soj1

            And here is the console log in which i have tried in both ways to load the .stl file by using http or https here is the screenshot of erros.
            https://www.screencast.com/t/zdVy6itb
            https://www.screencast.com/t/O8A1d76J4cjd

            Kindly take a look and guide me further how this issue can solved, quick help will be really appreciated, because i have struggling to resolve this from last week, its already too late,

            Thanks for your help.

          • Canvasio3D Admin 6. March 2017 at 10:00

            Hello Junaid,

            in the code of your .htaccess are more commands for mod_headers.c that maybe overwrite the command from our example.So please try to set the example code in the last place of the .htaccess or ask your provider for setup the server configuration.

            Best Regards,
            Canvasio3D Support

  21. Max 28. February 2017 at 15:54 - Reply

    I’ve been running in to another issue. Screenshots of the problem can be found here: imgur.com/a/rNSDB

    At some widths it shows one white box (image 1), at other widths it shows 2 boxes (image 2). Inspecting the page there is a warning message regarding wpWebGL (image 3). The box does not prevent interaction with the STL displayed, it just prevents proper viewing.

    I’m on a iMac (27-inch, Mid 2011), running macOS Sierra 10.12.3; browser is Google Chrome Version 56.0.2924.87 (64-bit)

    • Canvasio3D Admin 1. March 2017 at 12:17 - Reply

      Hello Max,

      thank you for your question.

      We have test your url and the website loaded very slow. So maybe the problem can come from the server.

      Best Regards,
      Canvasio3D Support

      • Max 7. March 2017 at 20:10 - Reply

        No, the server isn’t the problem. The STL file is fully loaded, and this overlay doesn’t break interaction with the interface. If I resize the window so bootstrap changes the location of the canvasio 3d div then the white square disappears.

        I had managed to prevent this from occurring by changing the width of the canvasio to be <415px. But now while working on other features it has rematerialized. Additionally the square appears on every STL.

        Do you have any idea what the is causing the wpWebGL.js error, or if it could even be the cause of this anomaly?

      • Max 7. March 2017 at 20:31 - Reply

        Ok, more details. These seem a bit nuts but it’s what I’m seeing.

        Their seems to be a whole line of these squares across the page. They are 255px squares. They only appear if the full square can appear within the canvasio 3d viewport. So if I position the viewport 255px of the left edge, and make it 510px wide then there are 2 squares spanning the width of the viewport, but moving the viewport 1px either direction eliminates one square as it no longer fits in the viewport.

        Do you have any idea what could be causing this? I find the fact that it is a 255px square to be to much of a coincidence to ignore.

      • Max 7. March 2017 at 20:45 - Reply

        And finally I’ve reproduced the issue vertically and horizontally. The entire window seems to be tiled in 255px squares and whichever ones fall completely within the canvasio3d viewport div become visible.

  22. Max 22. February 2017 at 21:19 - Reply

    On my site I’ve set up a system for users to upload their STL files, is there a function I can call that will create a thumbnail when the user uploads the file?

    • Canvasio3D Admin 22. February 2017 at 21:59 - Reply

      Hello Max,

      thank you for your question.

      A function like that is not implemented for the user upload.

      Best Regards,
      Canvasio3D Support

  23. martin.lauber 19. February 2017 at 20:58 - Reply

    “…if it is possible to disable the zoom functionality when using a mouse, so that the model can be rotated but the zoom is locked?”

    The original post was in March 2016 so I would ask if this was already implimented (Feb 2017): would really really need this… :-/

    • Canvasio3D Admin 19. February 2017 at 21:36 - Reply

      Hello Martin.

      thank you for your question.

      To disable the mouse wheel is not possible directly. But if you a bit familiar are with javascript,deactivate the function in the javascript code, like that:
      – search the file wpWebGL.js in the folder: …inc/js/
      – open it with a free texteditor like notepad++
      – search this line in the code: winID.addEventListener(‘DOMMouseScroll’, onDocumentMouseWheel, false);
      – and set two slashes for it, like that: //winID.addEventListener(‘DOMMouseScroll’, onDocumentMouseWheel, false);
      – do the same with the line under it: //winID.onmousewheel = onDocumentMouseWheel;
      – save it and the mousewheel should be disabled

      Best Regards,
      Canvasio3D Support

  24. Diego Molina 14. February 2017 at 18:43 - Reply

    I’m trying Canvasio3D Light, but I still can not put the color to the model, I do not know what I’m doing wrong, could they help me?
    This is the page where I am doing the tests and the model is temporary.

    http://lapco.mx/canvasio-3d-light/

    • Canvasio3D Admin 14. February 2017 at 19:02 - Reply

      Hello Diego,

      thank you for your question.

      The problem is not the color it self. It is a problem with the name of the textures. In this names are spaces like: “Base color_4.jpg”.

      To solve it:
      – Change the name for all .jpg files and uses underlines instead of the spaces, e.g.: Base_color_4.jpg
      – Edit the file “lego.mtl” with a normal text editor like notepad and change there the names too. E.g: “Base color_4.jpg” in “Base_color_4.jpg”
      – Upload your model with the .mtl / .obj / .jpg files again to your wordpress website.

      Best Regards,
      Canvasio3D Support

      • Diego Molina 14. February 2017 at 19:58 - Reply

        Thank you very much that solved the problem of color. But I have a doubt, to be able to mount the model in Canvasio 3D light it is necessary to have .obj files. And .mtl with textures. Could not use the .obj and .fbx files?

        • Canvasio3D Admin 14. February 2017 at 20:46 - Reply

          Hello Diego,

          the .fbx format is not supported in Canvasio3D Light.

          Best Regards,
          Canvasio3D Support

  25. mjones 1. February 2017 at 21:08 - Reply

    I’ve activated the plugin and I still get the same error message: “Sorry, this file type is not permitted for security reasons.” when uploading .stl files. I used get_allowed_mime_types() and I can see stl in the array. I changed themes to twentysixteen and I still get the error. I have tried uploading 2 different files and both result in error.

    • Canvasio3D Admin 1. February 2017 at 21:49 - Reply

      Hello mjones,

      it seems that something in the wordpress installation-, or in your server configuration blocks the .stl file format. That can be a security plugin-, a command line in a .htaccess file on your server / directory-, or a configuration in the php.ini.

      When the problem comes from a .htaccess file or a php configuration , please contact your provider to solve it.

      Best Regards,
      Canvasio3D Support

  26. Birk Binnard 30. January 2017 at 21:50 - Reply

    I must be missing something simple, but my STL model displays only as a black object. This is the code from my blog page:

    Here is the featured STL file of the week: [canvasio3D width=”400″ height=”400″ border=”3″ borderCol=”#000000″ backCol=”#ffff00″ mouse=”on” objPath=”nightlight1…” objScale=”0.4″ objColor=”#ffffff” lightSet=”2″ reflection=”shine1″ refVal=”10″ objShadow=”off” floor=”off” lightRotate=”on” Help=”on” shine=”4″ ambient=”#FFFFoo”] [/canvasio3D]

    I’ve taken out all the parameters I think I don’t need but cannot get any color other than black for my object. The blog page is http://birkbinnard.com/blog/

    • Canvasio3D Admin 30. January 2017 at 22:42 - Reply

      Hello Birk,

      thank you for your message.

      Try to set this:
      refVal=”2″
      ambient=”#FFFF00″

      and maybe:
      reflection=”off”

      Best Regards,
      Canvasio3D Support

      • Birk Binnard 30. January 2017 at 23:40 - Reply

        Many thanks for your prompt and helpful reply. I tweaked the code using your suggestions and now the results look great. For anyone else who might have a similar problem, here is what I ended up with:

        [canvasio3D width=”480″ height=”480″ border=”3″ borderCol=”#000000″ backCol=”#555555″ mouse=”on” objPath=”nightlight1…” objScale=”0.4″ objColor=”#e0e000″ lightSet=”1″ reflection=”on” refVal=”2″ Help=”off” shine=”1″ ambient=”#888888″] [/canvasio3D]

  27. Nick 30. January 2017 at 16:48 - Reply

    Hello,
    I am having some problems with the plugin. The 3D model will post, but in all black, as the texture isn’t loading with it. I have saved the .mtl file with the same name as the object. I have also tried saving it as a .png. Any advice?

    Here is the code I used:
    [canvasio3D width=”320″ height=”320″ border=”1″ borderCol=”#F6F6F6″ dropShadow=”0″ backCol=”#FFFFFF” backImg=”…” mouse=”on” rollMode=”off” rollSpeedH=”0″ rollSpeedV=”0″ objPath=”voxeldoggy” objScale=”7″ objColor=”” lightSet=”7″ reflection=”off” refVal=”5″ objShadow=”off” floor=”off” floorHeight=”42″ lightRotate=”off” Help=”off”] [/canvasio3D]

    Here is the object link:
    http://www.atomicnick.com/wp-content/uploads/2017/01/voxeldoggy.obj

    • Canvasio3D Admin 30. January 2017 at 17:25 - Reply

      Hallo Nick,

      thank you for your question.

      To solve this problem, please do:
      – open the file voxeldoggy.mtl with a normal text editor, like notepad
      – edit the line: map_Kd D:\\Documents\\Voxels\\Voxel doggy\\Voxel_doggy_texture0.png
      – and enter there the correct name of the texture, e.g.: map_Kd Voxel_doggy_texture0.png
      – upload the texture Voxel_doggy_texture0.png with the .obj and .mtl file to the same directore in wordpress

      Best Regards,
      Canvasio3D Support

      • Nick 30. January 2017 at 18:02 - Reply

        Hi again,
        Unfortunately, it’s still an All Black texture on the model, even after I made the .mtl edits.

        Any other ideas? The links are all the same.

        Sincerely,
        Nick

        • Nick 30. January 2017 at 18:29 - Reply

          Nope, It worked. Thanks for the help fellas!!

          • Canvasio3D Admin 30. January 2017 at 18:40

            No problem. If the problem later occurs again, check the .mtl file:
            first comes the command: map_Kd and direct after it a blank with the correct name of the texture. (And please pay attention to large and small letters.)

            Best Regards,
            Canvasio3D Support

  28. Elina Possebo 25. January 2017 at 16:20 - Reply

    Hey! I have installed and activated the canvasio3Dlite plugin. When I try to upload my “3D-files” to media, it wont accept the mtl and obj file. I get a message that says that it wont accept the file-format due to security reasons. What can I do about it?

    Thanks!

    • Canvasio3D Admin 25. January 2017 at 17:17 - Reply

      Hello Elina,

      thank you for your question.

      That problem can come from another plugin, that block the file format: .stl and .obj. (It might be a security plugin. so try to deactivte it for a test).

      Best Reagards,
      Canvasio3D Support

  29. Maciek 13. December 2016 at 12:50 - Reply

    Hi!

    I’m uploaded obj model correctly, but when I’m trying to display it by your plugin I get model without textures. Textures and mtl exists in the same folder as obj.

    Here is my short-code:

    [canvasio3D width=”320″ height=”320″ border=”1″ borderCol=”#F6F6F6″ dropShadow=”0″ backCol=”#FFFFFF” backImg=”” mouse=”on” rollMode=”off” rollSpeedH=”0″ rollSpeedV=”0″ objPath=”http://digers.dev.dige.com.pl/wp-content/uploads/2016/12/Corona.obj” objScale=”8″ objColor=”red” lightSet=”7″ reflection=”off” refVal=”5″ objShadow=”off” floor=”off”
    floorHeight=”42″ lightRotate=”off” Help=”off”] [/canvasio3D]

    http://digers.dev.dige.com.pl/wp-content/uploads/2016/12/BotellaText.jpg

    • Canvasio3D Admin 14. December 2016 at 9:29 - Reply

      Hello Maciek,

      thank you for your comment.

      We have test the Model and is ok. It seems the problem can come from wrong short-code settings. Set set color to this:
      objColor="#ffffff"

      Best Regards,
      Canvasio3D Support

  30. josh mcguinness 30. November 2016 at 18:29 - Reply

    can you have multiple models in the one page?

  31. josh mcguinness 30. November 2016 at 13:35 - Reply

    I’m using i have the mtl file in the same location with thew same ame as the obj file.

    at the moment the model is showing but without the textures from the mtl file..

    this is the short code im using :

    [canvasio3D width=”320″ height=”320″ border=”1″ borderCol=”#F6F6F6″ dropShadow=”0″ backCol=”#FFFFFF” backImg=”…” mouse=”on” rollMode=”off” rollSpeedH=”0″ rollSpeedV=”0″ objPath=”http://solus.joshmcguinness.co.uk/wp-content/uploads/2016/11/Batman-2.obj” objScale=”1.5″ objColor=”” lightSet=”7″ reflection=”off” refVal=”5″ objShadow=”off” floor=”off” floorHeight=”42″ lightRotate=”off” Help=”off”] [/canvasio3D]

    • Canvasio3D Admin 30. November 2016 at 13:43 - Reply

      Hello Josh,

      thank you for your comment.

      Here is the problem, that your Model use the .tga file format for the texture, like: V2_Batman_Head_D.tga but this format can not used in a browser. To solve it, convert your textures to the file format: .jpg or .png.

      Best Regards,
      Canvasio3D Support

      • josh mcguinness 30. November 2016 at 13:57 - Reply

        ok ive changed all the .tga files to .jpeg files and it still does not work…

        • Canvasio3D Admin 30. November 2016 at 14:07 - Reply

          Fine! – The next Step is to edit the .mtl file. Here you must change the entrys of: .tga to: .jpg. (You can edit this file easy with a text editor like notepad++

          Best Regsrds,
          Canvasio3D Support

          • josh mcguinness 30. November 2016 at 14:20

            i have done this. still not displaying the textures.. :/

          • Canvasio3D Admin 30. November 2016 at 14:29

            Ok, we have checked one texture file: V2_Batman_Head_D.jpg but this file is corrupt, so maybe there was something wrong with the converting to .jpg.

            A good 3D-Tool to test you Model is the free program: Blender that you can download here.

            Best Regards,
            Canvasio3D Support

          • josh mcguinness 30. November 2016 at 16:01

            tried everything still not working althought it was working in blender..

          • Canvasio3D Admin 30. November 2016 at 16:20

            We have tested a .jpg file again and it is still corrupt. Try yourself, to load it in a browser:
            http://solus.joshmcguinness.co.uk/wp-content/uploads/2016/11/V2_Batman_Head_D.jpg

            Have you convert the images in a graphic program or have you only renamed it from .tga to .jpg? (Blender loaded a .tga file, no matter what file ending it has but not browsers).

            Best Regards,
            Canvasio3D Support

          • josh mcguinness 30. November 2016 at 16:52

            ok i have got the textures working is their anyway i can make the background transparent?

          • Canvasio3D Admin 30. November 2016 at 16:58

            If you like, can you load a background image but Canvasio3D Light has no transparent function for the background.

            Best Regards,
            Canvasio3D Support

          • josh mcguinness 30. November 2016 at 17:06

            ive tried adding a background image…

            but it has just made the background black…

            [canvasio3D width=”600″ height=”480″ border=”0″ borderCol=”#F6F6F6″ dropShadow=”0″ backCol=”#” backImg=”https://s21.postimg.org/gtukyhlxz/model_bg.png” mouse=”on” rollMode=”off” rollSpeedH=”0″ rollSpeedV=”0″ objPath=”http://solus.joshmcguinness.co.uk/wp-content/uploads/2016/11/Batman-1.obj” objScale=”1.5″ objColor=”” lightSet=”7″ reflection=”off” refVal=”5″ objShadow=”off” floor=”off” floorHeight=”88″ lightRotate=”off” Help=”off”] [/canvasio3D]

  32. Keith 29. November 2016 at 11:07 - Reply

    Hi,

    I am trying to upload on obj model. I have uploaded both the obj file and the mol file to the same location, with the same name.
    Unfortunately the model is deployed, but without its materials.
    What am I doing wrong?

    Please find the code below.

    [canvasio3D width=”320″ height=”320″ border=”1″ borderCol=”#F6F6F6″ dropShadow=”1″ backCol=”#CCCCCC” backImg=”…” mouse=”on” rollMode=”off” rollSpeedH=”0″ rollSpeedV=”0″ objPath=”http://newsite.arccan.com/wp-content/uploads/2016/11/model2.obj” objScale=”1.5″ objColor=”” lightSet=”5″ reflection=”on” refVal=”5″ objShadow=”on” floor=”off” floorHeight=”42″ lightRotate=”off” Help=”off”] [/canvasio3D]

    • Canvasio3D Admin 29. November 2016 at 12:28 - Reply

      Hello Keith,

      thank you for your Comment.

      We have test your model. It is ok, but it seems there was a little error in the .mtl file. If you like can you download the corrected model: Here

      Best Regards,
      Canvasio3D Support

      • Keith 1. December 2016 at 17:05 - Reply

        Thanks for that, All sorted now.

  33. Angelina 26. November 2016 at 4:54 - Reply

    I’ve uploaded a .stl 3D model to my Media library, but when I add the shortcode:
    [canvasio3D] [canvasio3D width=””1130″” height=””700″” border=””0″” bordercol=””#F6F6F6″” dropshadow=””0″” backcol=””#f5f5f5″” backimg=””…”” mouse=””off”” rollspeedh=””4″” rollmode=””Auto”” objpath=””http://www.angelinawong.com/wp-content/uploads/2016/11/Main-Part-Studio.stl”” objscale=””1.3″” objcolor=””#FFFFFF”” lightset=””5″” reflection=””on”” refval=””1″” objshadow=””off”” floor=””off”” floorheight=””42″” lightrotate=””off1″” help=””on”” loadingtext=””””] [/canvasio3D]

    Only an image that says Canvasio shows up. Is this because .stl files are not supported, or am I doing something wrong?

    • Canvasio3D Admin 26. November 2016 at 9:00 - Reply

      Hello Angelina,

      thank you for you question.

      The shortcode you have send has many wrong entrys. E.g that is double: [canvasio3D] [canvasio3D – And that “” must be: ”

      Try this:

      [canvasio3D width="1130" height="700" border="0" bordercol="#F6F6F6" dropshadow="0" backcol="#f5f5f5" backimg="…" mouse="off" rollspeedh="4" rollmode="Auto" objpath="http://www.angelinawong.com/wp-content/uploads/2016/11/Main-Part-Studio.stl" objscale="1.3" objcolor="#FFFFFF" lightset="5" reflection="on" refval="1" objshadow="off" floor="off" floorheight="42" lightrotate="off" help="on" loadingtext="loading ..."] [/canvasio3D]

      Best Regards,
      Cnavasio3D Support

      • Angelina 26. November 2016 at 18:54 - Reply

        Oh, I see. Thank you so much.
        Also, above the image reads:

        No error found.
        More Support: Canvasio3D.com

        Is there a way to delete this?

  34. Sylvie 12. November 2016 at 23:30 - Reply

    I just try the plug in but I don’t understand where to put the .mtl file in the shortcake ?

    This is my shortcode : [canvasio3D width=”940″ height=”600″ border=”1″ borderCol=”#F6F6F6″ dropShadow=”0″ backCol=”#FFFFFF” backImg=”http://www.creons-votre-site.com/3D/wp-content/uploads/2016/11/TEXTURE-acier-rouille-et-peinture-bleue-free.jpg” mouse=”on” rollMode=”off” rollSpeedH=”0″ rollSpeedV=”0″ objPath=”http://www.creons-votre-site.com/3D/wp-content/uploads/2016/11/DESK-texture-acier-rouille-et-peinture-bleue.obj” objScale=”15″ objColor=”http://www.creons-votre-site.com/3D/wp-content/uploads/2016/11/train.mtl” lightSet=”7″ reflection=”off” refVal=”5″ objShadow=”off” floor=”off” floorHeight=”42″ lightRotate=”off” Help=”off”] [/canvasio3D]

    Thank you for the help

    • Canvasio3D Admin 15. November 2016 at 3:53 - Reply

      Hello Sylvie,

      thank you for your question.

      When you use the .obj format, will the .mtl file load automatically. For this must have both files the same name: model.obj and model.mtl.

      And this entry ist wrong: objColor=””
      Here must only insert the color value that you will use, e.g. red: #ff0000

      Best Regards,
      Canvasio3D Support

  35. alchdk 7. November 2016 at 21:53 - Reply

    HI, I managed to display an object i .dae format from Sketchup, but somehow I cannot set the position (i.e. origo). I would like the spin the object around its mass middle .. do you have a parameter setting the new origo/position of the object?
    Best regards
    Allan

    • alchdk 7. November 2016 at 22:19 - Reply

      OK, I fixed it .. it works perfectly. Thanks for a great plugin !!

  36. Patrick 26. September 2016 at 17:16 - Reply

    Hi,

    Thanks for the great plug-in. I would like to know if it is responsive. Is there any option to make it responsive? Thanks.

    • Canvasio3D Admin 26. September 2016 at 17:24 - Reply

      Hello Patrick,

      thank you for your question.

      Yes, Canvasio3D Light is responsive.

      Best Regards,
      Canvasio3D Support

      • Patrick 26. September 2016 at 17:43 - Reply

        Wow, That was a lightning quick reply. I tried it with 600*480 as frame size and it was overlapping my text when I changed the window size. Do you think it is due to the page theme?

        • Canvasio3D Admin 26. September 2016 at 18:57 - Reply

          A effect like that can come from a theme or page settings. If you like, send us a link from your WordPress page to: support@canvasio3d.com and we lookin what could be the problem.

          Best Reagards,
          Canvasio3D Support

  37. mays 23. September 2016 at 10:34 - Reply

    hello:
    I install the plugs,but it does not work on my web ,can you find the problem。my url http://www.yeshone.com/2016/09/23/13024,thanks!

    • Canvasio3D Admin 23. September 2016 at 14:16 - Reply

      Hello mays,

      thank you for your request.

      I have test your website and it seems that the problem come from a theme or other plugin that runs.

      The error: “error_code”:10207,”error_msg”:”user doesn’t login”

      Best Regards,
      Canvasio3D Support

  38. suzdal6996 29. July 2016 at 15:54 - Reply

    Hello,

    Thank you for a great plugin!

    My page https://rendarc.com/3d works great in Chrome, but it gets stuck at 100% in IE. Could you please give me a hint on how to fix this? Here is the shortcode:

    [canvasio3D width=”1130″ height=”700″ border=”0″ borderCol=”#F6F6F6″ dropShadow=”0″ backCol=”#f5f5f5″ backImg=”…” mouse=”off” rollSpeedH=”4″ rollMode=”Auto” objPath=”https://rendarc.com/rendarc/wp-content/uploads/3D/armchair.obj” objScale=”1.3″ objColor=”#FFFFFF” lightSet=”5″ reflection=”on” refVal=”1″ objShadow=”off” floor=”off” floorHeight=”42″ lightRotate=”off1″ Help=”on” loadingText=””] [/canvasio3D]

    Thank you!

    • Canvasio3D Admin 29. July 2016 at 16:14 - Reply

      Hello suzdal6996,

      thank you for your question.

      IE 11 has not a realy good WebGL technology (A technique to show 3D-Graphics). But with the new browser “Edge” from microsoft should canvasio3D run.

      Best Regards,
      Canvasio3D Support

      • suzdal6996 29. July 2016 at 17:22 - Reply

        Thank you for a prompt answer! One more question: is it possible to raise the camera or lower the object?
        Thanks!

        • Canvasio3D Admin 29. July 2016 at 17:34 - Reply

          Canvasio3D Light has no shortcodes for the object position or camera functions, but this are in the Canvasio3D Pro version. If you like, try the Demo: Canvasio3D Pro download

          • suzdal6996 29. July 2016 at 17:39

            Ok, Thank you!

  39. Denis 11. July 2016 at 16:44 - Reply

    Hello,
    I am trying to use the Canvasio3D Light but I can’t configure it properly in my website.

    I am trying to use this example: http://www.canvasio3d.com/pub/stojan.zip

    And this code:

    [canvasio3D width=”320″ height=”320″ border=”1″ borderCol=”#F6F6F6″ dropShadow=”0″ backCol=”#FFFFFF” backImg=”…” mouse=”on” rollMode=”off” rollSpeedH=”0″ rollSpeedV=”0″ objPath=”…” objScale=”10″ objColor=”#FF9966″ lightSet=”5″ reflection=”off” refVal=”5″ objShadow=”off” floor=”off” floorHeight=”42″ lightRotate=”off1″ Help=”on”] [/canvasio3D]

    Any suggestions?

    Regards,

    • Canvasio3D Admin 11. July 2016 at 16:55 - Reply

      Hello Denis,

      thank you for your Question.

      Please write what exactly is not working, or if you like, send us a URL for your Test-Website to: support@canvasio3d.com and we look for the problem.

      Best Regards,
      Canvasio3D Support

    • Canvasio3D Admin 11. July 2016 at 17:04 - Reply

      Hello Denis,

      sorry, a bit late, but I see no URL for the 3D-Model in your Code. So one “Error” is, that you must enter it. For Example:

      Wrong:
      objPath=”…”

      Wright:
      objPath=”http://www.my-website.com/my-3d-model.obj”

      instead of “http://www.my-website.com/” enter the adress of you website and of “my-3d-model.obj” the path of the uploaded 3D-Model.

      Best Regards,
      Canvasio3D Support

  40. Mohamed Bassem 9. June 2016 at 1:17 - Reply

    I have followed the steps but the texture doesn’t appear

    • Admin 12. June 2016 at 19:12 - Reply

      Hello Mohamed,

      what 3D-Format did you use? When it is the .obj format, please look in our forum for helpful informations.

  41. Kevin 23. May 2016 at 12:23 - Reply

    if i want to slow down speed of image rotate by the mouse then what to do ?

    • Admin 23. May 2016 at 14:29 - Reply

      Hello Kevin,

      thank you for your question.

      At this time is no function in Canvasio Light to slow the rotation with the mouse.

      Best Regards,
      Canvasio3D Support

  42. Gilles 7. April 2016 at 18:05 - Reply

    Hello there,

    I downloaded the plugin for wordpress and followed all the instructions.
    But when I preview my website all it shows is the 3D text:”Camvasio3D” or just an empty window with “loading..” at the bottom. but it’s not actually loading anything.

    • Admin 7. April 2016 at 19:53 - Reply

      Hello Gilles,

      thank you for your question.

      This problem can come, when you use a 3D-Model with defect- or not compatible data. Also you can use the Canvasio3D Light short code: Help=”on” for more information.

      Or, if you like, you can test your 3D-Model e.g. with Blender

      Best Regards,
      Canvasio3D Support

  43. Kevin 10. March 2016 at 10:09 - Reply

    Hello,
    This is an amazing plug-in which I really enjoy using. I was just wondering
    if it is possible to disable the zoom functionality when using a mouse, so that
    the model can be rotated but the zoom is locked?
    Regards,
    Kevin

    • Admin 10. March 2016 at 11:44 - Reply

      Hello Kevin,

      thank you for your suggestion.

      This short code “switch” is not implemented at this time, but it can be in the next update.

      • Kevin 10. March 2016 at 12:28 - Reply

        Thank you for your quick response.

  44. Klaus 4. March 2016 at 22:14 - Reply

    Hello Buges.
    Installed the Light Version Widget.
    Works great in Firefox, but not showing up in Internet Explorer 11 (?)

    Regards
    Klaus

    • Admin 6. March 2016 at 7:41 - Reply

      Hello Klaus,

      thank you for your question.

      WebGL in E11 is not officially supported due to bad performance and lack of audio functions. But Microsoft’s upcoming IE replacement browser called “Edge” will fix both of those issues.

      Best Regards,
      Canvasio3D Support

  45. Buges 11. February 2016 at 9:16 - Reply

    thanks for your fast answer

    I figured out how to update it in blender and It work great now.

    • Admin 11. February 2016 at 9:33 - Reply

      Hello Burges, 
      Thank you for your positive response!
       
       
      Best Regards, 
      Canvasio3D Support

  46. Buges 10. February 2016 at 20:59 - Reply

    Hello I would like to ask what can be the problem here for not displaying the model, I followed every step of your instructions
    http://powerpulse.sk/?page_id=97

    I have the newest wordpress and both .obj and .mtl files on site

    • Admin 10. February 2016 at 21:24 - Reply

      Hello Buges,

      the problem was the mesh-data for the 3D-Model. To solve this, you can e.g. import it in Blender and export it again as .obj. A example for your Model can you found here: http://www.canvasio3d.com/pub/stojan.zip

      And the short-code to test it:


      [canvasio3D width="320" height="320" border="1" borderCol="#F6F6F6" dropShadow="0" backCol="#FFFFFF" backImg="..." mouse="on" rollMode="off" rollSpeedH="0" rollSpeedV="0" objPath="..." objScale="10" objColor="#FF9966" lightSet="5" reflection="off" refVal="5" objShadow="off" floor="off" floorHeight="42" lightRotate="off1" Help="off"] [/canvasio3D]

      Best Regards,
      Canvasio3D Support

  47. Lutz Becker 3. January 2016 at 19:18 - Reply

    Hi,
    I am trying to display a 3D modell which comes from a scan. it has a texture with original colour and no material on it. Is ist possible to kill every external lightsource. I want to display only the texture Colours.

    Thanks,
    Lutz

    • Admin 11. January 2016 at 13:40 - Reply

      Hello Lutz,

      We are sorry for the long holiday break. Without a lightsource in a 3D-Set is the 3D-Model only black. So, a 3D-Szene needs a Light. In The lightsets in Canvasio3D are mostly white and shell no modifiy the Texture color. If you like, send us a test-url with you Model so we can look where the problem could be.

      Best Regards,
      canvasio3D support.

  48. Kyle 2. November 2015 at 13:02 - Reply

    Hi,

    I am working on adding this plugin to my site and was wondering how to reduce the loading time of the 3D model?
    Because right now it is pretty slow compared to your examples.

    Thanks,
    Kyle

    • Admin 19. December 2015 at 7:22 - Reply

      Hello Kyle,

      thank you for your Question.

      The charging time depends on many things:
      – Size in megabyte of the Model
      – Server speed where runs your WordPress website
      – bandwidth of the Internet connection
      – and finally the speed of the device

      Maybe it can help for a better Speed, when you reduce the size of your Models or optimize the server options.

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